Question 1

What areas do you serve in Santa Cruz?

Accepted Answer

We currently serve the Urbari and Las Palmas neighborhoods in Santa Cruz de la Sierra, Bolivia. We are expanding to more areas soon.

Question 2

How long does laundry take?

Accepted Answer

The Light Bag service has a 48-hour turnaround. The Full Load and Heavy Traveler services are returned within 24 hours.

Question 3

How do I book a laundry pickup?

Accepted Answer

You can book directly on our website by clicking Book Now, filling out the form with your address and preferences, and confirming via WhatsApp. Payment is made securely through Stripe.

Question 4

What scents are available?

Accepted Answer

We offer three unique Bolivian scents: Achachairu (a tropical citrus fruit), Mocochinchi (dried peach), and Maracuyá (passion fruit). We also offer an unscented option.

Question 5

How much does laundry service cost?

Accepted Answer

Our pricing starts at Bs. 46.88 ($6.50 USD) for up to 3 kg, Bs. 72.05 ($9.99 USD) for up to 6 kg, and Bs. 115.39 ($16.00 USD) for up to 10 kg.

Question 6

What payment methods do you accept?

Accepted Answer

We accept payment via Stripe (credit/debit card) in both USD and Bolivianos (BOB). Adaptive pricing is enabled so customers see their local currency at checkout.

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